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Supporting Statement

Questions and answers

Short answers about the free check, the writing, the passes and what happens to your text. For another question, email: hello@supportingstatement.co.uk.

The free check

What is free?

Everything up to the written statement. You pick the form, paste what the job asks for, get a checklist, answer a short question for each thing on it, add something you have already written if you have it and run the check as often as you like. Your live shortlisting score updates while you answer, and the scorecard shows your own evidence highlighted beside each criterion. No account and no card. Only the writing is paid.

What does my live shortlisting score mean?

It is an estimate based on NHS Jobs shortlisting: one tick per criterion with evidence. Must-haves and nice-to-haves have separate counts. Criteria checked later, for example at interview, stay outside both totals. There is no pass mark or interview prediction. Read every mark yourself.

Can I use bullet points or messy notes?

Yes. Rough notes, bullet points and shorthand are fine. Specific feedback arrives when you move on from a question, with a next step if a detail is still needed. A worked example from an invented person shows how notes can look. Choose "I haven't done this" to record a no, or "I have something similar" to explore experience from home, school, volunteering or another job. Your original notes stay as you wrote them.

How does the check decide whether something the job asks for is covered?

Your answer is checked against the criterion when you move on from a question, with a next step to help you. An example is marked "Has an example"; a claim without an example is marked "Needs an example"; nothing found is marked "Not mentioned yet". In your statement, the sentences the writer used as proof are highlighted and numbered against the criteria, with a follow-up check for anything still missing. Editing your statement re-checks the changed text. Checks can be temporarily unavailable; your answer stays saved and unchecked answers are shown separately. The score is an estimate. Read every mark yourself before you apply.

Which forms does it work with?

It works with NHS Jobs, where each category has an essential and a desirable box; Trac and other single-statement forms; school applications, including Teaching Vacancies; and forms that ask the employer's own questions. Any other advert works with the "Other" form. Each form comes with its own limit and the count uses the form's unit.

What the job asks for is in a PDF or a table. Can I paste it?

Yes. Copy the text and paste it. The tool makes it into a checklist and tries to keep must-haves and nice-to-haves apart. A table copied from a PDF can lose that, so check the list and change, split, merge or delete any row before you go on.

I do not meet every essential criterion. Is it worth applying?

Shortlisters tick each essential criterion you have shown evidence for, so a missing essential usually costs the application. North Bristol NHS Trust says there is a high chance of not being shortlisted if an essential criterion is missing. Answer every criterion you can with a real example and skip the ones you cannot. The writing is built to use only your answers and flags numbers, names and qualifications it cannot find in them.

Do desirable criteria matter?

It depends on the employer. Recruiters on NHS Jobs can tick the desirable criteria you have evidenced as well as the essential ones, and some employers use them to choose between applicants who all meet the essentials: NHS Lothian says so in a person specification. Others shortlist on the essential criteria. Answer the desirable ones you can.

How long should the statement be?

As long as the form allows and no longer. NHS Jobs gives 5,000 characters for each essential and desirable box. Trac forms often allow 1,500 words. Teaching Vacancies allows 1,500 words. The tool counts the way the form counts, and the written statement is fitted to the form's limit; any box still over it is flagged.

Writing your statement

What does the paid writing do?

It turns your answers into a statement in the form's own boxes, fitted to the form's limit (any box still over it is flagged), in British English, with your example under each criterion. Before you see it, the text is checked for facts that are not in your answers, for contact details and for overused phrases. Proving sentences are highlighted and numbered against the criteria. Tap a marker or criterion to follow the evidence, or open a question to add an example. You read it, change what you like and send it in your own name.

Will it make things up?

It is built not to. The writing is built to use only your answers and flags numbers, names and qualifications it cannot find in them. If an answer is thin, the statement is thin on that criterion rather than padded. Check every line before you send it.

Can I change the result?

Yes. Open "Change the writing" and press "Make it shorter" or "Use simpler words", or pick a question you answered and press "Add more detail". Each change uses one from your pass. You can also edit the text in the boxes yourself, which uses nothing.

Will it sound like me?

It is written from your examples in plain words, and the text checks flag overused phrases and repeated openers so the result does not read like a template. Change any sentence until it sounds like you.

Do you have example statements or templates?

There are short examples from invented people to explain the questions and the writing. They are labelled and never added to your answers. Your statement is built from your own examples.

How long does it take?

About ten minutes from the advert to a statement you can paste, most of it answering the questions. The writing itself takes up to about two minutes.

Passes and paying

What counts as a statement?

On the 5-job pass, each job's first write is free, and writing again or making a change ("Make it shorter", "Use simpler words" or "Add more detail") uses one of its 15 changes. On the 30-day pass, each write and each change uses one of its 80. Editing the boxes yourself, copying and downloading use none. If the writing service does not answer, the tool tells you and the attempt is given back to your pass (up to five failed attempts a day).

Which pass should I choose?

Choose the 5-job pass if you are applying for up to 5 jobs: 14 days and 15 changes, with each job's first write free. Choose the 30-day pass if you are applying for more: 30 days, 80 writes and changes, up to 20 a day, any number of jobs.

How many jobs does the 5-job pass cover?

Up to 5. Each new job you write for uses one of them, and its first write is free. You can add, delete or reword a few criteria. If most of the criteria differ from your first write, the tool may treat it as another job. For more jobs, the 30-day pass covers any number.

Does it renew?

Never. You pay once and we do not hold your card. When the pass ends, nothing happens unless you buy another pass. Saved work is deleted 3 months after your last sign-in. We email you first.

Can I get my money back?

Full refund within 14 days of buying if you have not written a statement. Once a statement has been written, the pass has been used and we do not refund a change of mind. If something is wrong with what you bought, we fix it or refund you. The details are in the refund policy.

When does the pass start? What if I buy today and apply next week?

Straight after paying. The pass is added to your account and the days run from then (14 for the 5-job pass, 30 for the 30-day pass), so buy when you are ready to write.

I paid on my phone. Can I use the pass on my laptop?

Yes. Sign in on your laptop with the same email and type the code we send you. Your pass keeps the same end date and the same count left, and your jobs are there too.

I pressed "Remove everything from this device". Is my pass gone?

No. The browser has forgotten it, but your pass and your jobs are in your account. Sign in to bring them back.

Who takes the payment?

Dodo Payments, on its own secure page. It is the seller on your bank statement and your receipt, the price includes VAT, and it emails you an invoice. We never see your card.

Why does the 30-day pass have a daily limit?

So that no single pass can run up the bill: the limit caps what one pass can cost in a day. Up to 20 statements a day is more than one application needs, and the limit resets at midnight UK time.

Your text and privacy

Is my statement stored anywhere?

The free check saves your work in your browser. When you leave a question, the answer and criterion go to our writing provider for checking. We do not store them for this check. If you buy a pass, your work is saved in your account until you delete it, or until 3 months after your last sign-in. For checking and writing, your answers go to our writing provider with phone numbers, emails, postcodes, National Insurance numbers and registration numbers removed (names and street addresses are not), and it may keep them for up to 30 days. Your account and saved work. How your text is handled.

Do I need an account?

Not for the free check. You make an account when you buy a pass, with your first name and email. You sign in with a code we email you, so there is no password to remember. Your pass and your work are saved in it.

I mention my disability or my health. Where does that go?

If you include it in an answer, it goes to our writing provider when you leave the question. We do not store it for this check. It goes again if you press "Write my statement", and the provider may keep it for up to 30 days. Each change you ask for sends the draft again. Leave out anything the criteria do not need. Health and other sensitive details.

Do you set cookies?

One, and only once you sign in: it keeps you signed in. It is strictly necessary, and we use no tracking, so there is no banner. The free check sets none. Your work in the browser, your pass and a note that you passed the security check are kept in your browser's own storage. Cookies and similar storage.

Employers and honesty

Will an employer know I used a writing tool? Do I have to say?

Rules differ by employer, and some adverts ask you to declare any writing help, so read the advert. NHS Employers' guidance for trusts (August 2025) says no detection technology is currently marketed for this, and suggests trusts ask applicants to declare which tools they used and for what.

Leicestershire Partnership NHS Trust told a freedom of information request in October 2025 that it uses no detection tools and does not shortlist automatically. If you want to say you used a tool, here is a line the tool gives you to copy: "I used a writing tool to organise my own experience; all examples are mine."

Is using it cheating?

The statement is your own experience, organised and worded. The employer scores the evidence, and you must be able to talk about every example at interview, so never claim anything you have not done. The writing is built to use only your answers and flags numbers, names and qualifications it cannot find in them.

Will I be shortlisted?

We cannot promise that. Some posts draw a hundred applications or more, and shortlisting depends on the whole field. What the check does is show which criteria still have no example before an employer reads it, which is what shortlisting scores.

Is this part of NHS Jobs or Trac?

No. Supporting Statement is an independent service. It is not part of, and is not endorsed by, the NHS, NHS England, the NHS Business Services Authority, NHS Jobs, Civica Trac, the Department for Education, or any council, school, university or employer. We name them to say which forms the tool fits and where our facts come from.